Are you paying for ChatGPT, Copilot, or Gemini and only using it for emails?

Quiet satisfying news day today — nothing landed that should change what you do this week. So instead, here's something that will actually save you money: getting more out of the AI tools you're already paying for.

Are you paying for ChatGPT, Copilot, or Gemini and only using it for emails?

Most business owners signed up for one of the big AI assistants in the last six months. Most use it to tidy up the odd email or draft a social post, then forget about it. That's like buying a van and only using it to pop to the shops.

Here are three things to try this week that take less than ten minutes each:

Chase your own late invoices. Paste your overdue invoice list (no bank details — just company names, amounts, and how late they are) into ChatGPT or Copilot and ask it to write a polite but firm chasing email for each one. You'll get a batch of personalised follow-ups in about thirty seconds. Copy, paste, send. Most people put off chasing money because writing the emails feels awkward — this removes the awkwardness entirely.

Turn your customer reviews into social posts. Copy your last five Google or Facebook reviews into the chat and ask it to turn each one into a short social media post thanking the customer and highlighting what they loved. You'll get a week's worth of content from things your customers already said about you. Feels authentic because it is.

Summarise anything long before you read it. Got a new supplier contract, a policy document from your trade body, or a long email from your accountant? Paste it in and ask "summarise this in five bullet points and flag anything I should worry about." You'll read the summary in thirty seconds instead of spending fifteen minutes on the full document — and you'll actually read it, which is the point.

None of these require any setup, any new software, or any technical knowledge. You already have the tool. You're already paying for it. This week, make it earn its keep.

Quick hits

• HMRC updated its customs declaration guidance for importers and exporters. If you trade goods internationally, your customs broker should already be across it — but worth asking them to confirm at your next catch-up.
• No new AI tools launched this week that are ready for business owners to use today. The big announcements were all aimed at software developers. When something lands that matters for you, you'll hear about it here first.

The bottom line: You're probably sitting on a tool that could save you two or three hours a week — you just haven't asked it the right questions yet.

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